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Customer Support

Delivery

What are the delivery charges?

 Otherwise Rs.75 is charged for delivery (Note: This policy can change/update anytime without any prior notice).
Seller incurs relatively higher shipping costs on such items. Charging a nominal shipping fee helps the seller offset logistics costs.

What is the estimated delivery time?
We generally procure and ship the items within 5-7 working days (in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through BLUE DART,TRACKON, Indian Postal Service which may take 1-2 weeks depending on the location.) from the Order booking date in some cases it might go up-to 10 working days. Business days exclude public holidays and Sundays. Estimated delivery time is dependent on the product's availability, and could vary from each brand offering the product.

Sometimes, items have to be imported by sellers from outside India. These items are mentioned sometimes as 'Imported' on the product page and can take at least 15 days or more to be delivered to you. In this we do all custom clearance ,charges etc.

If you have shopped multiple products in a single transaction, we will send it to you in one single shipment. (In case of a single shipment, the delivery date would be on the date when all the products are ready to ship in some cases delivery can be in partial mode). 

At the time of delivery, if you are not available to receive the parcel, the courier company would leave a note for you to call them and arrange for re-delivery or you can pick it up from their location.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

Please note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer’s payment made to us.

Are there any hidden costs (sales tax, octroi etc)?
There are zero hidden charges when you make a purchase on store108. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Why does the estimated delivery time vary from brand to brand?
Delivery times are influenced by product availability, geographic location of the brands/manufacturers etc.